Managing Account User
This article will guide you to manage user accounts within your workspace, including adding new users, assigning roles, and deleting user accounts.
Account Settings
- Sign in to your workspace
- From the Dashboard, go to Settings
- The window will show the My Account section which contains the information related to the currently signed-in user. This section also allows you to manage your own log-in information.
Managing Users
- From the Account Settings, go to Users. You will see a list of users that have access to your portal.
NOTE: This section is only accessible f you are signed in as an Admin user.
Type of Users:
- Admin - can manage account users, integrations, and subscriptions.
- Standard - can only handle the product and order synchronizations.
Adding New User
- Click on New User
- Enter the new user's email address
- Choose whether the user will be a Standard or an Admin user.
- Hit Create user
The system will send a password reset email to the email address. The user must reset their password to complete the registration and gain access to the workspace.
Deleting a User
- Select a user from the list and click Manage
- From the user profile, click Delete
IMPORTANT:
- There must always be at least one admin user assigned to the account.
- If you try to delete or change an admin user to a standard user when there are no other admins, you will receive an exception message.
- If you attempt to delete the last remaining admin account, you will also see an exception message.
- Deleting a user will prevent them from accessing Mothership.
If you run into any problems during this process, refer back to these steps to ensure proper management of user roles and accounts.